Compassion Fatigue At Work

“This perception by staff of the need to be at work to the detriment of their own physical and mental health is leading to many staff neglecting self-care strategies and suffering burnout.”
NHS Staff Survey, 2017

How Compassion Fatigue affects work

Compassion Fatigue has a major impact on staff performance, retention and motivation. If your staff are regularly exposed to upsetting and traumatic situations, their ability to cope is dependent on the support they receive.

Without effective support and understanding, staff can begin to struggle. Very few people come forward to admit that they are under pressure; a recent report by MIND revealed that 22% of Primary Care Workers felt that disclosing mental-health problems would count against them when they were considered for a promotion.

Instead of opening up, staff shut down. They seek comfort in unhealthy habits like drinking and smoking, which begin to impact their mood and overall fitness. They begin to take more sick days — either because they have physical symptoms of stress, or just to avoid more exposure to it. And eventually, they can leave the job altogether.

The psychological impact of work place stress on primary care workers is significant, with two in five (43%) saying that workplace stress has led them to resigning or considering resigning from their jobs. (MIND)

How Compassion Fatigue Awareness Training can help

A Compassion Fatigue Awareness Training Course can be an incredible investment in your staff. By providing your team with coping strategies, proven self-care tips, and an understanding of what they’ve been feeling, we can help to reduce your sick days, boost productivity, and increase retention.

We recently provided a Care Home team with Compassion Fatigue Awareness Training. We didn’t know it at the time of the course, but two members of staff had just handed in their notice to the Care Home manager, due to workplace stress. Immediately after the training, both team members rescinded their resignation and — when we conducted our six-month review — both were still there.

If sickness absence was reduced by 1 day per person per year then the NHS would save around £150m, equivalent to around 6,000 full time staff. (Public Health England)

Compassion Fatigue Awareness also gives Managers, Directors and HR a clear idea of which strategies they can implement to improve staff happiness and productivity. During the course, we ask team members for suggestions as to which specific things would make a difference to their morale. Their suggestions are often small, affordable and easy to achieve — for example, a hot meal on Christmas Day, or better coffee.

Our training also shows your team that their welfare and mental health is important to you. While Health & Safety briefings make up a significant part of staff training, there is little to no attention paid to Mental Health & Safety. And yet, a person’s ability to perform every day is directly linked with how much they care for themselves.

Compassion Fatigue Awareness Training

EF training are the UK’s leading provider of Compassion Fatigue Awareness Training. Our bespoke courses are individually designed to target the needs of the audience. Within our warm, inclusive and empathetic atmosphere, you and your staff will be able to share your experiences, and hear the very latest techniques to manage Compassion Fatigue in your own life and within your organisation.

To find out more, contact us.

For more information and to book a course

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The Predicted Staff Turnover until 2020, according to HealthCare England


of Ambulance staff report feeling unwell due to work-related stress


of NHS staff feel pressured to work, even when ill

Recent feedback from our
Compassion Fatigue Awareness Training Courses

“Words could not describe how much my team have benefited from engaging in this training. Their feedback forms powerfully demonstrate this. The team have responded positively to the training. It has significantly improved relationships between staff; staff are functioning more effectively as a team. The training is helping staff to deal with the traumatic experiences they face on a daily basis.” HealthCare Manager

Talk to an EF training expert

Contact one of the team at EF training, discover more and book an appointment/training session. Call us on +44 (0)1753 623 065 or complete our online form using the link below.